Leasing Consultant

Description

StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer senior housing campuses. StuartCo is committed to building a diverse and inclusive workforce.

Responsibilities

• Maintain current knowledge of apartment availability, pricing, floor plans, and community features
• Greet prospective residents in person, by phone, and electronically
• Assess prospects' needs and present appropriate housing options
• Conduct property and apartment tours, highlighting amenities and features
• Accurately complete guest cards and maintain prospect data in the property management system
• Follow up with prospects in a timely manner and maintain consistent sales follow-through
• Prepare and process lease applications and leasing documentation accurately and on time
• Explain lease terms, policies, and community rules to new and renewing residents
• Support the community’s lease renewal program and maximize resident retention
• Aid in the preparation of marketing materials, flyers, and outreach efforts
• Prepare property and move-in packets
• Monitor and report leasing activity and trends as requested
• Provide excellent customer service to residents and visitors
• Assist with day-to-day office operations and community activities
• Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in
• Assume responsibility for front office operations when management is off-site
• Attend staff meetings and training sessions as required
• Follow established policies for applicant qualification, screening, and acceptance
• Maintain confidentiality of resident, financial, and company information
• Ensure compliance with company policies and fair housing requirements
• Perform other duties and special projects as assigned

Qualifications

• High school diploma or equivalent required
• 0–2 years of leasing, sales, or customer service experience
• Strong interpersonal and sales skills with ability to close leases
• Basic knowledge of leasing practices and customer service principles
• Proficiency in Microsoft 365; property systems experience preferred
• Ability to work in a fast-paced, customer-facing environment

Benefits

• Health
• Flexible Spending Account
• Dental
• Vision
• Life
• AD&D
• LTD
• STD
• Critical Illness
• Accident
• 401(k)
• 9 Paid Holidays
• Generous PTO accruals

Requirements

• Compensation details: 22-24 Hourly Wage