Leasing Consultant
About the role
The Leasing Consultant plays a crucial role in welcoming prospective residents, coordinating tours, and responding to inquiries about leasing. This position also involves interacting with current residents, managing renewals, and serving as a central point of communication between the community, management, and maintenance teams.
Responsibilities
- Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
- Lease apartments and sell property’s products and services in accordance with budget
- Follow up on leasing traffic entries and monitor traffic trends
- Maintain thorough product knowledge of property and major competition
- Aid in marketing activities to position Bell communities as communities of choice
- Coordinate the resident application review in accordance with Bell guidelines
- Complete lease packets and files for each resident to include the lease, all addendums and other forms
- Regularly attend and be punctual
- Properly document and follow up with residents throughout the lease
- Handle resident inquiries, complaints, or issues and provide timely follow up
Requirements
- Understanding of and alignment with Bell Core Values
- High School diploma or GED
- 1+ years’ customer service experience; preferably in a hospitality or apartment leasing role
- Demonstrated support of BAL strategic drivers
- Demonstrated ability to provide exceptional customer service
- Ability to work on a team or in a team environment
- Resourceful and well-organized
- Excellent oral and written communication skills
- Strong working knowledge of MS Office Suite
- Exceptional customer service skills and a professional image
- Good decision-making skills and knowledge on how businesses work
Qualifications
- Physical requirements: Walking, bending, reaching, climbing, and lifting to 30 lbs., ability to work with mechanical and electrical equipment, as well as hazardous materials, comfortable with heights and moving heavy objects
Skills
- Understanding of Fair Housing Standards
Benefits
- Total rewards benefits package
- Family health insurance
- 401(k) match
- Vacation, Personal Days, and Sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- Culture that empowers you to make a difference
Pay
Hourly: $27.00 - $28.00
Schedule
Performance-based incentive compensation opportunities are available.
Benefits
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- Culture that empowers you to make a difference
Benefits
- Total rewards benefits package
- Family health insurance
- 401(k) match
- Vacation, Personal Days, and Sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- Culture that empowers you to make a difference
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker.