Leasing Consultant

About the role

SYNC Sawyer Heights is seeking an experienced Leasing Consultant to join our sales team. Candidates must have previous experience at a Luxury Mid-Rise community, have strong closing skills, and a valid Driver's License. This position will initially be assigned to support one of our communities during an employee’s approved leave of absence. Upon the employee’s return, the successful candidate will transition into another open Leasing Consultant position within the Houston Region or to a floating Leasing Consultant role, providing coverage and support at multiple communities within the market based on business needs.

Responsibilities

A Day In the Life of a Leasing Consultant at SYNC Residential includes touring prospective residents, communicating and following up with prospects via the CRM, managing incoming calls and inquiries, creating social media content and marketing materials, and completing outreach marketing within the neighborhood and at preferred employers. The Leasing Consultant will also be responsible for ensuring move-in packets and units are prepared for new residents, planning and participating in resident events, and acting as the first line contact for all prospects, vendors, fellow employees, management executives, and the public in general.

• Touring prospective residents while assisting them through the entire application and leasing process
• Communicating and following up with prospects via the CRM
• Managing incoming calls and inquiries from current and prospective residents
• Creating social media content and marketing materials to promote the community
• Completing outreach marketing within the neighborhood and at preferred employers
• Completing audits of community website and online listing sites to verify all information is up to date and operating properly
• Opening and closing model apartment and show units for touring
• Ensuring move in packets and units are prepared for new residents
• Planning and participating in resident events

Requirements

• A minimum of two years of multifamily leasing experience is required
• Previous marketing/ social media content creation highly preferred
• Must work rotating Saturday shifts (10am-5pm), Monday - Friday 9am - 6pm, Rotating Tuesdays and Thursday 9am - 6pm/10am -7pm
• Previous experience with real estate, hospitality, and other service related industries preferred
• High school graduate or GED is required
• Proficient in Microsoft Office
• Excellent verbal and written communication skills and interpersonal skills
• Valid Driver's License required

Benefits

• Monthly lease commissions ($125) and Resident Renewal Bonus ($125 shared)
• Full medical, dental, vision coverage options with ancillary benefits available
• Generous paid time off package
• Employee rent discount (30% off market rent, in accordance with Company policy)

Qualifications and Expectations

The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero-defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well-groomed professional appearance. Company-approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic and team/project oriented. A flexible workweek is mandatory. The incumbent must be customer service oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.