Leasing Consultant

About the Role

Markets, shows, and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Responsibilities

• Maintains accurate, updated inventory of apartments available to rent, a list of prospective residents, and current information concerning renewals.
• Establishes rapport with each prospective resident, determines their needs and desires, and presents the community in a manner that addresses those needs.
• Schedules appointments for showing market-ready apartments, overcomes objections, obtains commitment to lease, and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and ensures apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes their role during their absence.
• Approves pre-qualification of prospective residents.
• Develops or reviews and submits the following to the Community Manager for approval:
  • Process rental applications, leases, and lease renewals.
  • Correspondence to residents and prospective residents.
  • The monthly newsletter.
  • Proposals for activities or social functions for residents.
  • Exceptional cases concerning terms of renewals or lease applications.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related leasing experience and/or training; or equivalent combination of education and experience.
• Excellent people and communication skills.
• Must be well-organized, professional, friendly, enthusiastic, and diligent.
• Poise and positive attitude are essential.

Skills

• Knowledge of word processing, spreadsheet, and internet software.
• Must frequently lift and/or move up to 25 pounds.
• Specific vision abilities include close vision and ability to adjust focus.
• While performing duties, the employee is frequently required to stand, walk, sit, talk, or hear.