Leasing Consultant

Basic Function

Marks, shows, and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Responsibilities

• Maintains and accurately updates inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals.
• Establishes rapport with each prospective resident, determines their needs and desires, and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease, and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Affords assistance in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Affords assistance in the collection of rent and other monies due and processes service requests for maintenance service.
• Affords assistance in the preparation of community newsletter.
• Affords assistance to Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
• Approves pre-qualification of prospective residents.
• Develops or reviews and submits to Community Manager for review and approval: process rental applications, leases, and lease renewals; correspondence to residents, prospective residents, etc.; the monthly newsletter; and proposes activities or social functions for residents.
• Proposes exceptional cases concerning terms of renewals or lease applications.

Requirements

• Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.
• Abilities and Aptitudes: Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic, and diligent. Poise and positive attitude are essential.
• Specific Skills: Knowledge of Word Processing software; Spreadsheet software; and Internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit; and talk or hear.