Leasing Consultant

Job Duties

• Participates in lineup every morning.
• Opens and inspects the models and the market “ready” vacants daily to ensure they are presentable in accordance to established standards.
• Maintains office presentation in a professional manner.
• Affords assistance with closing and securing the office and models daily.
• Answers telephone and email leads by responding to leasing inquiries.
• Responds to all Vaultware, PopCard and internet leads on a daily basis.
• Writes and posts a minimum of three Craigslist ads daily and possibly more if directed by Supervisor to do so.
• Must follow Yieldstar pricing procedures as directed by supervisor.
• Greets and presents property to prospective residents through personalized tours.
• Gathers information regarding needs, and qualification of prospective resident.
• Conducts follow-up with prospects.
• Leases apartments by actively marketing and promoting the apartment community.
• Responsible for accurately and timely Yardi input for all telephone, email and walk-in traffic. Also responsible for inputting rentals and cancellations.
• Compiles welcome paperwork with lease, associated addendums and forms in compliance with policies and procedures.
• Establishes move-in appointments for reviewing the lease and lease documents with new residents.
• Upon move-in, completes a thorough walk through of apartment and community amenities with the new residents.
• Gathers competitive market information weekly/monthly through telephone calls, internet research and site visits.
• Prepares routine reports (weekly and quarterly market survey) and shares information with on-site management team.
• Shops the competition to compare sales technique, pricing strategy and merchandising.
• Works with the team assigned to ensures all information is input into Yardi by the close of each business day.
• Champions their individual Leasing Fundamentals process.
• Affords assistance in maintaining an accurate and current priority wait list and assures all prospects are kept in constant communication with leasing availability.
• Provides customer service per Shea core values and customer care service standards.
• Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
• Performs other duties as assigned.

Technical/Professional Knowledge

• Effective written and verbal communication.
• Six months sales and/or customer service experience.
• Apartment leasing experience preferred.
• Familiar with Microsoft Office products (Word/Excel/Outlook).
• Yardi preferred.
• Basic math skills.
• Time management and organization skills.
• High School diploma or equivalent required.
• College degree or some college preferred.

Job Duties

Actual job duties and responsibilities may vary depending on the size of the community.

Work Environment

• The Leasing Specialist works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis.
• The position work schedule varies depending on the property.
• Hours are usually scheduled from 9 a.m. – 6 p.m.
• The position is required to work weekend days (Sat/Sun).
• However, the Leasing Specialist should be flexible with availability depending on the needs of the property.
• Must be able and willing to travel, if needed, 10-25% of the time.
• Physical Requirements:
• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer.
• May be required to lift and/or move up to 25 pounds.
• Must be able to occasionally drive during the course of work.

Equal Opportunity Employer

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Event Information

JOIN US AT OUR SHEA PROPERTIES HIRING EVENT!

We have the perfect job for you!

Meet and interview with our AWESOME Managers for a FULL-TIME position as our next GREAT Hire!!!!

Contingent Offers may be made at the event.

When: Thursday, August 13th, 9:00 AM to 4:00 PM

Where: Shea Properties - Aliso Viejo
130 Vantis, Suite 200
Aliso Viejo, CA 92656

When: Thursday, August 20th, 9:00 AM to 4:00 PM

Where: Valentia Apartments - La Jolla
5305 Toscana Way, San Diego, CA 92122
Walk-ins Welcomed!!

We are HIRING for the following positions:

• Assistant Service Manager - Northridge
• Assistant Service Manager - Dana Point
• Floating Leasing Specialist - SoCal
• Floating Service Technician - SoCal
• Leasing Manager - Laguna Niguel
• Leasing Specialist - La Jolla
• Leasing Specialist - Northridge
• Service Porter - Aliso Viejo
• Service Porter - Dana Point
• Service Porter - Fountain Valley
• Service Porter - Laguna Niguel
• Service Technician - La Jolla

PRE-REGISTER by applying to this posting - and our Recruiters will contact you with additional details and to set up your interview time.