Leasing Consultant
Boise, ID – full-time, in-person role.
About the role
You're the first face people see when they picture living here. You make a great first impression and back it up with follow-through. You can read what a prospect is really looking for, show them how this community fits their life, and close with care, not pressure. You take pride in a full house and residents who are glad they chose you.
At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and hiring people who genuinely care about the resident experience.
Our culture
- One Team: We put people first, work with humility, and celebrate wins together.
- Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.
- Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.
- Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.
Responsibilities
- Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
- Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
- Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
- Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
- Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
- Manage resident communication channels and keep accurate CRM records.
- Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
- Support marketing initiatives and flag local opportunities to management.
- Help plan and host resident events and activities.
- Keep resident and vendor files accurate and organized.
- Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
- Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.
Requirements
- High school diploma or GED.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
- Strong sales and customer-service skills.
- Strong written and verbal communication skills.
- Willingness to travel occasionally between properties as needed.
Preferred Qualifications
- At least two years of sales experience.
- At least one year onsite in multifamily housing.
- Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
- Spanish fluency.
Benefits
Health and wellness
- Medical coverage, including a zero-cost employee plan
- Dental and vision coverage
- Mental wellness program
- Gym membership stipend
Financial security
- 401(k) with employer match
- Company-paid life insurance
- Short-term and long-term disability options
Lifestyle and culture
- Paid time off plus 9 company-paid holidays
- Paid maternity and parental leave
- Employee housing discount
- Cell phone stipend
- Alternative transportation allowance
- Monthly coffee coupon
- Perks at Work program
Recognition and growth
- Professional development support
- Peer recognition program
- Years of service awards
- Infinite Possibilities program
Pay
$17–$20 per hour plus commissions.
Schedule
Tuesday–Friday 9 am–6 pm and Saturday 9 am–5 pm.