Leasing Consultant

About the role

Fort Collins, CO. At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We challenge the status quo, build communities people are proud to call home, and hire people who genuinely care about the resident experience. As a Leasing Consultant you manage the leasing process from first hello to signed lease and help keep current residents happy enough to stay.

Responsibilities

• Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
• Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
• Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
• Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
• Manage resident communication channels and keep accurate CRM records.
• Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
• Support marketing initiatives and flag local opportunities to management.
• Help plan and host resident events and activities.
• Keep resident and vendor files accurate and organized.
• Follow all safety procedures in the Employee Handbook, SOPs, and on‑equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.
• Take initiative, own your numbers, and make people feel at home from the first tour.

Requirements

• High school diploma or GED.
• Leasing experience preferred.
• Willingness to travel occasionally between properties as needed.

Qualifications

• At least two years of sales experience.
• At least one year onsite in multifamily housing.
• Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
• Spanish fluency.

Skills

• Strong sales and customer‑service skills.
• Strong written and verbal communication skills.
• A strong desire to lead, both in your role and in your local community.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.

Benefits

• Medical coverage, including a zero‑cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend
• 401(k) with employer match
• Company‑paid life insurance
• Short‑term and long‑term disability options
• Paid time off plus 9 company‑paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program
• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

Pay

$17‑$19/hour + commissions. Final compensation is based on experience, skills, and qualifications.

Schedule

5 days a week including Saturday, 9 a.m.–6 p.m.