Leasing Consultant

Job Responsibilities

• Serve as the lead representative on-site, greeting prospects and presenting home features and community benefits.
• Conduct home tours, interviews, and guide prospects through the leasing and application process to secure new residents.
• Ensure homes and community spaces are well-maintained, presentable, and meet brand standards.
• Provide exceptional customer service, including resident move-ins/outs, issue resolution, and handling on-site needs.
• Manage and resolve past-due balances and address resident maintenance concerns.
• Optimize property performance by achieving financial targets, improving occupancy, and managing renewals.
• Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord/tenant laws and lease documentation.
• Leverage CRM and property management tools to maintain records, follow up with prospects, and complete marketing tasks.
• Stay informed about market conditions and competitor trends to inform leasing strategy and community outreach.
• Perform move out inspections to determine the scope of work for turns and complete the statement of deposit accounting to assess tenant damages, and move in inspections to ensure that homes are ready for new move ins once the turn is completed.

Job Requirements

• Active State Real Estate License Required for State of Residence.
• 3–5 years of leasing/property management experience, preferably in multi-family or single-family housing.
• Bachelor’s or Associate’s Degree in Business, Real Estate, or a related field preferred.
• Strong customer service and lead conversion skills.
• Experience with Microsoft Office, Google Suite, and CRM systems.
• Energetic, adaptable, and professional demeanor with strong communication skills.
• Excellent organization and multitasking abilities with a detail-oriented mindset.
• Reliable transportation and a valid driver’s license are required for property visits.
• Understanding of landlord/tenant laws, lease agreements, and fair housing regulations.