Leasing Consultant

About the role

The Property Management team at Lifestyle Communities (LC) is seeking a dedicated Leasing Consultant to enhance the resident and community experience in a values-based manner that aligns with our purpose.

Responsibilities

• Provides potential residents with information about the community and model home choices and the resident living experience.
• Buys sales-focused energy to the leasing environment to effectively close sale of available units, positively impacting revenue generation at the site.
• Takes prospective residents on luxury apartment home tours.
• Aids in new lease applications and related processes and coordinates the renewal lease process for current residents.
• Follows up on resident questions and concerns and supports and assists all customer service efforts at the community.
• Supports the aesthetics of the community by maintaining tour paths, assisting with the upkeep of grounds and site cleanliness.
• Supports GuestHouse guest arrivals, departures, and occasional on-site needs with a hospitality-first mindset.
• Aids in light coordination between leasing, maintenance, and GuestHouse operations as needed.
• Maintains GuestHouse unit presentation standards to ensure units are tour- and guest-ready.
• Communicates professionally with short-term guests while balancing the experience of full-time residents.
• Participates in special projects, events, or operational initiatives tied to GuestHouse and community programming.

Requirements

• High school degree or equivalent is required, bachelor's degree in business or related discipline preferred.
• Proven customer service skills, strong teamwork skills, strong interpersonal, communication, problem-solving skills.
• Ability to learn fair housing regulations required.
• Ability to work weekends, holidays as needed.
• Previous work experience in residential property management, sales, or customer service is preferred.

Physical Demands and Work Environment

While performing the duties of this job, the employee is required to primarily sit; stand; walk; handle or feel objects, reach with hands and arms; talk and hear. Occasional climbing, balancing, stooping, crouching, and crawling; specific vision abilities required by the job include close vision, distance vision, and the ability to focus. Work Environment: While performing the duties of this job, the employee may be exposed to an office environment with regular exposure to project sites.