Leasing Consultant

About the role

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Responsibilities

• Greet prospective residents and provide them with property tours.
• Perform proper outreach marketing.
• Help create engaging social media initiatives to connect residents and manage posts.
• Conduct daily follow-up on all prospects to ensure all questions are answered and adhere to a “high touch” approach.
• Assist with resident retention efforts.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walk the marketing path daily.
• Provide excellent customer service to residents and prospects.
• Process lease applications and qualify residents.
• Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Perform other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite.
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.

Pay

$21.00 - $23.00/hour

Benefits

• Paid Time Off
• Health, Dental, Vision insurance
• Life Insurance
• Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match