Leasing Consultant

About the role

Under the direction of the Community Manager, the Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate.

Responsibilities

• Greeting prospective residents and provide them with property tours
• Process lease applications and qualify residents
• Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
• Support the Community Manager with general office maintenance by answering phones and performing other administrative task
• Maintain an up-to-date market study of primary competitors
• Provide high quality customer service to residents and prospective residents
• Effectively showcase the features and benefits of the apartments and communities
• Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
• Accurately prepare all lease-related documents
• Consistent and timely follow-up on all calls, emails, and site visits

Qualifications

• 1-2 years of high-quality customer service experience
• Prior leasing & lease-up experience preferred
• Strong communication & marketing skills
• Professional and positive attitude
• College Degree preferred
• Proficient in Microsoft Office Suite, Outlook
• Must be able to work weekends and have a reliable way to get to work