Leasing Consultant

Responsible for

• Managing the sales/leasing funnel at the assigned community(s)
• Producing sales results commensurate with the company’s performance benchmarks
• Evaluating and having expertise in assigned community(s) competitors’ offerings and pricing
• Preparing the office and tour path for business
• Promoting community through various grass roots campaigns
• Assisting with community social media
• Providing service to new applicants to get approval
• Coordinating leasing documents for move-in and move-in orientation
• Assisting with resident events and appreciation campaigns
• Communicating and coordinating with onsite and support team
• Helping to address and resolve issues
• Participating in industry appropriate networking groups
• Participating in service projects and establishing contacts within the community

Essential Duties & Responsibilities

• Follows established procedures
• Complies with internal leasing policies, Fair Housing requirements, and other applicable laws and regulations
• Provides excellent service to existing residents
• Focuses on resident retention
• Communicates and coordinates with other team members and stakeholders
• Delivers high level resident satisfaction while maintaining Fair Housing Practices
• Helps to address and resolve issues
• Encouraged/Expected to participate in industry appropriate networking groups
• Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace

Operational

• May assist with administrative duties as directed
• Maintains accurate records in software and files
• Responsible for 40% marketing & sales, 40% customer service, 20% business admin

Financial

• Maintains accurate records in software and files

Equipment

• Standard computer package issued
• If expected to carry a mobile phone, eligible for monthly reimbursement according to company policy

Travel

• Some local travel may be required

Education & Experience

• High School Diploma, or equivalent
• Background in sales is preferred

Computer Skills

• To perform this job successfully, an individual should be computer literate
• Have knowledge of Property Management software; MRI preferred
• Working knowledge of Outlook, Word, and Excel
• The ability to use a computer in a professional manner is required

Physical Requirements

• Regularly required to talk or hear
• Frequently required to sit
• Occasionally required to stand, walk; use hands to handle or feel; and reach with arms and hands
• Must occasionally lift and/or move up to 10 pounds