Leasing Consultant

Location: Willow Creek – Plymouth, MN (245 units). Hours: Tuesday–Thursday 9:00 am–6:00 pm (one day 8:30 am–6:00 pm), Friday 8:30 am–5:00 pm, Saturday 9:30 am–4:00 pm. Scheduled dates and hours subject to change at employer discretion.

Pay

Hiring pay range: $17.00–$22.00/hour.

Benefits

• Competitive benefit package with HSA employer contribution, effective the first of the month after hire
• Eligible for leasing commissions and renewal bonuses
• 401(k) plan with employer match
• Ten paid holidays, no waiting period for holiday pay
• Generous Paid Time Off (PTO) with rollover options
• Volunteer Time Off (VTO) and company-sponsored volunteer opportunities
• Company-paid benefits: life insurance, short-term and long-term disability
• Employee Assistance Program (EAP)
• Educational assistance options
• Rent discount
• Life Time Fitness membership discount

About the role

Leasing Consultants are responsible for all activities related to apartment rentals, move-ins, and lease renewals. The incumbent interacts directly with prospective and current residents to achieve maximum occupancy, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. The role supports an employee-first culture and exemplifies core values of relationships, development, quality, and responsibility.

Responsibilities

• Answer incoming phone inquiries regarding available apartments, provide requested information, and encourage prospects to schedule a property visit
• Tour available apartments with prospects, highlighting units that meet their needs
• Communicate the advantages of renting from Bigos Management
• Maintain working knowledge of local competition using public information (property websites, internet searches)
• Follow up by telephone with undecided prospects to continue selling the property
• Qualify all prospective renters using company-approved procedures
• Move in new renters: discuss lease and complex rules, conduct move-in inspection
• Move out departing renters, including move-out inspection
• Follow up with residents on lease renewals
• Attend required trainings and meetings
• Inspect vacant apartments and complete light cleaning (“sparkles”) as needed to maintain rent-ready condition
• Other duties as assigned by the Property Manager

Qualifications

Education and Experience

• High school diploma or GED required
• 1–2 years customer service and/or sales experience required
• Previous leasing experience preferred