Leasing Consultant
Beacon Management · Oak Park, MI · 1 mo ago
ManagementFull-time
At Beacon Management, we own and operate 54 residential housing communities across the United States, including Michigan, New York, Pennsylvania, and Virginia. Our mission is centered on resident joy and contentment, delivering exceptional customer service. This opening is for our Oak Park Gardens community in Oak Park, MI.
About the role
As a Leasing Consultant, every day is rewarding. You’ll handle leasing, marketing, sales, customer service, resident retention, and administrative responsibilities in a role that offers career development opportunities and paid training for certifications.
Responsibilities
- Greet prospective residents and show apartments.
- Oversee and process applications and lease renewals.
- Conduct marketing surveys and weekly reports.
- Assist in the preparation of newsletters, market surveys, and resident activities.
- Attend all assigned resident activities.
- Handle sales, outreach, prospecting, and lead generation.
- Process renewal letters.
- Maintain a monthly renewal log and ensure proper billing of all accounts.
- Organize and maintain resident files per company procedure.
- Monitor service requests and ensure call backs are completed.
- Perform floating duties as assigned.
- Prepare incident reports and follow up as directed by the Property.
Requirements
- 2 years’ experience in leasing, sales, and customer service preferred (will train the right person).
- Residential property management experience is a plus.
- Excellent customer service skills and the ability to develop rapport with residents and staff.
Schedule
Full-time hours, Monday–Friday, plus some mandatory weekend work as required.
Benefits
- Paid holidays
- Vacation and sick time
- 401k
- Housing discounts
- Medical, dental, and vision benefits
- Flexible Spending Account (FSA)
- Voluntary benefit programs