Leasing Consultant - Affordable

Fairstead is a purpose‑driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York with offices in Colorado, Florida, and Washington, DC, Fairstead owns and manages a portfolio of more than 30,000 apartments across 28 states. As an integrated owner, operator, and innovator, the company combines development, construction, and property management to deliver high‑quality affordable housing. Fairstead embraces digital transformation, data‑driven decision‑making, and emerging technologies—including AI—to build scalable systems that support sustainable growth.

About the Role

The Leasing Consultant (Affordable Housing) supports the operations of Fairstead’s affordable housing community. This position assists prospective and existing residents throughout the leasing process, serves as a primary point of contact, and utilizes strong negotiation and problem‑solving skills.

Responsibilities

• Respond to queries and enquiries, providing leasing information, making appointments, creating and following up on maintenance requests, and handling or escalating resident complaints.
• Screen and conduct eligibility appointments with applicants for affordable housing programs.
• Work with applicants to obtain necessary paperwork and information to determine eligibility per program guidelines and criteria.
• Convert leads into community tours by following up with prospects and providing compelling information about the community and neighborhood.
• Conduct informative, personalized tours of the apartment community that result in new leases.
• Build brand loyalty by ensuring the resident experience is comfortable and helpful.
• Maintain communications and follow‑up correspondence with residents, applicants, and prospective applicants.
• Coordinate and schedule lease applications while adhering to compliance requirements.
• Execute new lease agreements and compile documents for internal and external review and approval.
• Assist with coordinating move‑in processes and prepare all lease‑related and move‑in paperwork.
• Monitor lease renewals, distributing and following up with residents and renewal notices.
• Manage regulatory and compliance‑related services.
• Respond to queries/leads and conduct property inspections.
• Perform other related duties as required.

Qualifications

• Bachelor’s degree required.
• Two (2) years of experience as a leasing consultant at an affordable housing property.
• HUD/LIHTC and Section 8 experience required.
• Proven skills in managing leases for high‑volume properties.
• Solid understanding of federal, state, and local rental regulations and compliance.
• Expert knowledge of rental agreements.
• Solution‑oriented thinker with strong problem‑solving skills.
• Well‑informed individual who displays good judgment and attention to detail.
• Proficient in Microsoft Office, Yardi Software, and RealPage.
• Great interpersonal and communication skills.
• Experience marketing rental listings through open houses and individual showings.
• Ability to present information effectively and respond to questions from management, vendors, and associates.
• Ability to meet tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Bilingual Spanish speaking is a plus.

Diversity in backgrounds and experiences is key to Fairstead’s success. The company is an equal‑opportunity employer, committed to fostering an inclusive workplace.

Benefits

• Generous employer contribution for medical insurance through Meritain Health.
• Employer‑paid vision plans.
• Company‑matched 401(k) retirement plan: 100% of the first 3 %; 50% of the next 2 %.
• 12+ paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer‑paid life insurance.
• Flexible spending account.
• Nationwide pet insurance.
• Disability insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.