Learning & Perf Design Specialist

About the role

Learning & Performance is responsible for identifying, developing, and implementing learning solutions to ensure effective onboarding and professional development of MidFirst Bank employees and managers in multiple states including Arizona, California, Colorado, and Oklahoma.

Responsibilities

• Identifying opportunities to improve training and recommending solutions
• Developing content and updating training materials to ensure accuracy
• Supporting new product launches and change initiatives
• Building support for workflow assistance

Requirements

• 1+ years of experience applying instructional design/technical writing processes in designing, developing, and evaluating training materials
• 1+ years of project management experience
• Strong verbal and written communication skills
• Ability to work collaboratively in a team environment
• Ability to work successfully with both on-site and virtual employees
• Ability to build strong business relationships across business units
• Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook, and Word)
• Experience with development tools (e.g., StoryLine, Captivate, Mad Cap, TTS) a plus
• BA/BS in related field or equivalent work experience
• Experience in financial services preferred but not required

This position can be located in Arizona or Oklahoma.