Learning Management System Specialist, Global RAD Operations

What We Offer

This role offers autonomy, global scope, and the opportunity to maintain systems and build processes. You will serve as the centralized expert for GRO, reporting directly to the Global Training Manager with visibility across all 13 sites.

Key job responsibilities

• Platform Administration:

  • Administer Learn and three regional Umbrella stacks, including course creation, updates, and user support across all 13 GRO sites
  • Streamline cross-stack processes toward a more unified global framework
  • Maintain 151 active courses within compliance windows

• Content Development:

  • Design and deploy instructional content: e-learning modules and Skill Drill assessments
  • Cook up multilingual translation workflows

• Compliance & Reporting:

  • Maintain compliance dashboards integrating Learn and Umbrella data for real-time audit readiness
  • Implement automated reporting to recover 520+ hours annually from manual tracking
  • Ensure content currency and regulatory alignment across all regions

• Cross-Functional Collaboration:

  • Partner with operations and support teams on data requests and reporting needs
  • Serve as centralized LMS subject matter expert for all GRO sites and leadership

About the team

Global RAD Operations (GRO) partners with business units to deliver the right equipment at the right time and place—maintaining strict technical standards, InfoSec compliance, and safety throughout the supply chain. From receiving and warehousing to assembly, provisioning, and worldwide shipping, our 13 sites across AMER, EU, and APAC keep Amazon's IT infrastructure moving. GRO Learning & Development sits within this network, managing onboarding, process training, safety training, and leadership development for RAD sites worldwide.