Global Learning Operations & Transformation Manager

Role Summary

The Global Learning Operations & Transformation Manager is an enterprise operations leader responsible for modernizing and scaling the operating foundation that powers ENGAGE (Training Operations) globally.

Key Responsibilities

• Global Operating Model & CoE Leadership
• AI-Enabled Operations & Workflow Transformation
• Commercial Operations & Revenue Alignment
• Enterprise Governance & Risk Management
• Change Leadership & Global Alignment

Required Qualifications

• 10+ years of experience in GTM Operations, Revenue Operations, Enablement Operations, Program Leadership, or Operational Transformation within high-growth global technology companies.
• Proven experience building and scaling enterprise operating models, governance frameworks, and cross-functional execution mechanisms.
• Demonstrated success leading AI-enabled operational transformation initiatives, including automation, analytics, workflow modernization, and scalable process design.
• Strong commercial and operational acumen, including forecasting, revenue operations, utilization economics, and business performance drivers.
• Experience partnering closely with Finance, Legal, Strategy, Product, and Revenue leadership teams.
• Exceptional analytical rigor, systems thinking, and executive-level communication skills.

Preferred Qualifications

• Experience modernizing and scaling enablement operations through process, tooling, and operating model transformation.
• Hands-on experience with analytics platforms, data workflows, or Databricks technologies.
• Demonstrated success implementing AI and automation solutions within operational workflows at scale.
• Exposure to audit processes, SOX readiness, or public-company operational and financial controls.
• Experience operating in globally distributed, cross-functional environments with complex stakeholder alignment needs.