Learning Facilitator & Support Specialist

Key Responsibilities

• Facilitate engaging, high-impact learning experiences (in-person and virtual) for leaders and team members at all levels.
• Deliver leadership development programs, onboarding sessions, and skill-building workshops aligned to business needs.
• Create an interactive learning environment that encourages participation, reflection, and real-world application.
• Adapt facilitation style to meet the needs of various audiences across retail, distribution, and corporate settings.
• Partner with instructional design teams to provide feedback and continuously improve program content and delivery.
• Support train-the-facilitator efforts to ensure consistency and quality across facilitators.

Learning & Development Support

• Support the planning, coordination, and execution of leadership development programs, onboarding, and learning initiatives across retail, distribution, and corporate environments.
• Aid facilitators and program leaders with logistics, materials, scheduling, and communications to ensure seamless delivery of learning experiences.
• Manage learning operations, including participant tracking, session feedback, and program effectiveness data to support continuous improvement.
• Promote pages for all Team Member Network Groups (TMNGs), including monitoring and participating in group communications.
• Provide excellent customer service when answering department phones, screening calls, and supporting phone coverage for HR and Training.

Skills/Education/Experience

• Bachelor’s degree in Human Resources, Organizational Development, Education, or related field (or equivalent experience).
• 2–5+ years of experience in facilitation, training, learning & development, or related field.
• 2 Years of leadership and managing teams.
• Experience Supporting Team Member Engagement Efforts.

Preferred

• Strong facilitation skills with the ability to engage various audiences.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Comfortable facilitating both in-person and virtual sessions.
• High level of self-motivation and the ability to work independently.
• Outstanding interpersonal, written, and verbal communication skills.
• Strong organizational skills and attention to detail with the ability to maintain a high level of confidentiality.
• Outstanding ability to establish and maintain collaborative relationships with business partners at all levels, virtually and in person.
• Flexibility to travel.

Key Skills & Competencies

• Facilitation & Presentation Skills.
• Relationship Building & Collaboration.
• Communication & Influence.
• Organizational & Project Management Skills.
• Adaptability & Learning Agility.
• Team Member Engagement & Experience.
• Business Acumen (understanding of retail, distribution, and corporate environments).

Benefits

• Total Compensation Package:
• Competitive Wages & Paid Time Off.
• Stock Purchase Plan & 401k with Employer Contributions.
• Health & Wellness Programs:
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for Career Growth.

Company Information

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Equal Opportunity Employer

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.