Learning Facilitator

Why Join JVS?

JVS is a nonprofit dedicated to closing opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping program participants achieve economic mobility, JVS believes everyone deserves access to training and the chance for a good job. JVS develops training programs in partnership with employers in high-growth sectors, offering high-quality jobs. Data-driven and whole-systems-focused, JVS works towards a future where everyone has access to quality education and training leading to high-quality employment and economic mobility.

The Role

The Learning Facilitator is responsible for enabling and supporting the learning process using best practices in online education. This position involves preparing, guiding, and supporting a wide range of learners along an asynchronous learning path. The Learning Facilitator creates a positive learning environment, helps learners make meaning, and supplements learning with resources to achieve learning objectives while constantly applying a DEI lens to their role.

• Manage learners and ensure progress
• Support learners with various barriers and learning levels
• Coordinate with Participant Success Coaches
• Track and respond to each cohort's timeline, progress, and needs
• Provide formative and summative feedback on classroom assignments and activities
• Integrate real-world career examples and professional expertise into course discussions and assignments
• Partner with Subject Matter Experts to offer meaningful feedback and input to participants
• Resolve learner issues, as they arise, on time
• Engage participants who are not meeting expectations and understand learner needs
• Ensure all participants in the Job Search Readiness curriculum develop a professional resume
• Contribute to the creation and enhancement of current and relevant curriculum content
• Provide ongoing input and support to ensure the curriculum remains up-to-date and effective

Scope

Manage Learners and Ensure Progress
Facilitate multiple cohorts concurrently, with different start and end dates, on various foundational workforce topics and job readiness skills.
Support learners with various barriers and learning levels while constantly applying a DEI lens to ensure progress is made for each learner.
Coordinate with Participant Success Coaches to ensure learner experience is positive.
Track and respond to each cohort’s timeline, progress, and needs.
Provide formative and summative feedback on classroom assignments and activities.
Integrate real-world career examples and professional expertise into course discussions and assignments to aid in the practical application of course principles.
Partner with Subject Matter Experts to offer meaningful feedback and input to participants.
Resolve learner issues, as they arise, on time.
Engage participants who are not meeting expectations and understand learner needs;
Inform appropriate staff members in a timely manner.
Work 1:1 with participants who may need additional support;
Provide coaching as appropriate and inform appropriate staff members to support learner.
Ensure all participants in the Job Search Readiness curriculum develop a professional resume.
Facilitate resume preparation to enhance participants' chances of successful placement and work-based learning opportunities.
Contribute to the creation and enhancement of current and relevant curriculum content.
Provide ongoing input and support to ensure the curriculum remains up-to-date and effective.

Qualifications

• Experience teaching online; strong working knowledge of virtual facilitation, principles, and techniques.
• Experience in the use of Learning Management System to facilitate learning.
• Deep knowledge of participant learning behaviors and how to engage and support a wide range of learners both synchronously and asynchronously, holding a strong lens of Diversity, Equity, and Inclusion (DEI).
• Strong strategies to promote learning and motivate participants with varying backgrounds and barriers in an online learning environment.
• Data-driven approach to evaluating and measuring learning experiences.
• The ability to work successfully and remain curious during times of ambiguity—willingness to iterate.
• A willingness to be flexible while seamlessly toggling between big picture and small details.
• Strong verbal and written communication skills, with the ability to convey meaning concisely.
• Proven time-management skills and the ability to work independently.
• Excellent organizational skills and ability to juggle multiple priorities with competing deadlines and varying timelines.
• A strong work ethic, coupled with self-motivation and personal responsibility.
• The ability to be highly communicative, timely, and reflective.
• Highly proficient skills in using the Internet, email, and a variety of computer applications.
• A strong understanding of how to operate and troubleshoot standard office equipment that may include computers and associated peripherals.

What We Offer

• Annual Salary: $73,500 - $78,500
• 100% covered medical and dental plans for the employee
• Accrued sixteen (16) days of Vacation + accrued ten (10) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $500 Work-From-Home stipend
• The expectation for this role is to work in our San Francisco office and/or worksites on a hybrid work schedule; JVS does not provide relocation packages
• 4 Day Work Week

Equal Opportunity Employer

We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.