Learning Experience Designer

About the role

Netsmart is hiring a Learning Experience Designer to help make complex healthcare technology easier to learn and use. You’ll create engaging, learner-centered experiences across eLearning, video, simulations, and digital content while collaborating with teams across the organization to support product adoption, proficiency, and client success.

Responsibilities

• Design and develop online learning experiences that align with learning outcomes, apply learning principles, inform learner progress and success in online learning environments
• Collaborate with subject matter experts, stakeholders, and business teams to identify goals and outcomes for learning experiences
• Design comprehension checks and assessment activities that accurately gauge learning retention and impact
• Drive end-to-end design, development, and implementation of new learning materials (self-paced courses, videos, simulations, documents, job aids, etc.)
• Engage stakeholders and Subject Matter Experts (SMEs) in prototyping and iteration of learning solutions throughout development
• Research and implement technology to enhance the learning experience including video, audio, simulations, gamification, etc.

Qualifications

• Bachelor's degree in a learning or technology-related field or equivalent relevant work experience
• At least 2 years of experience in instructional design/learning experience design
• At least 2 years of experience working with course authoring tools (Articulate, Captivate, Lectora)
• Deep level of understanding of learning experience design and instructional design models including ADDIE, SAM, Prototyping, Design Thinking, Human-Centered Design, Agile
• Demonstrated project management skills leading, designing, and developing large-scale projects with tight deadlines and communicate project updates
• Above-average communication skills and ability to communicate complex topics in terms people can understand
• Portfolio demonstrating application in learning experience design, instructional design, or user experience design
• Experience with Articulate 360 Suite
• Learning experience design experience in a technology organization, preferably SAAS
• Experience with emerging learning trends for content creation (e.g. gamification, virtual reality, xAPI)