Learning Experience Designer

Responsibilities

• Content creation and learner experience design: Design, script, and produce a broad catalog of high-impact learning resources and trainings including webinars, in-app tutorials, live workshops, videos, digital courses, presentations, interactive learning activities, and facilitator guides.
• Design end-to-end learning experiences that successfully onboard customers, accelerate adoption, and drive continuous product mastery.
• Ensure that learning materials are updated proactively as changes to Lucid Suite’s functionality and UI are released.
• Design scalable, reusable learning assets that can be leveraged efficiently across multiple customer touchpoints.

Requirements

• 2+ years experience in adult learning, digital learning, instructional/curriculum design or UX/UI research/design (may substitute one year of experience for a degree in adult learning, digital learning, or instructional design).
• Portfolio showcasing strong visual communication, writing, and instructional/UX design samples.
• Ability to quickly master technical products and concepts, then translate them into learning experiences that are human-centered, approachable, engaging, and actionable.
• Ability to synthesize feedback from stakeholders, customers, and performance data to rapidly iterate on and improve learning experiences.
• Entrepreneurial/problem-solving mindset.
• Proficiency with any authoring tool for online training or content (Parta, Articulate Rise/Storyline, Adobe Captivate/Photoshop, Camtasia, etc.).
• Dedication to explore emerging technologies, including AI, to improve learning design workflows.
• Comfortable designing materials that are visually appealing and on-brand.