Learning Experience Designer

Key Responsibilities

• Create clear, accurate, and engaging learning materials.
• Design, write, and edit learning materials such as instructor-led training guides, eLearning scripts, user guides, and quick reference materials.
• Translate complex product features and workflows into clear, task-based instructional content.
• Maintain consistent voice, tone, and formatting across learning and technical content.
• Leverage AI tools to enhance efficiency, consistency, and creativity in developing scripts, videos, and written materials.
• Collaborate with product managers, engineers, and subject matter experts to ensure accuracy and completeness of content.
• Partner with instructional designers and trainers to align documentation with learning outcomes and training delivery.
• Create and edit short-form instructional videos or tutorials using AI-assisted video tools, including voiceover, captioning, and visual enhancements.

Qualifications

• Bachelor’s degree in Instructional Design, Technical Communication, English, or a related field.
• 3+ years of experience in instructional design, technical writing, or a blended learning content role.
• Strong writing, editing, and content structuring skills for both instructional and technical materials.
• Demonstrated ability to understand complex technical concepts and explain them clearly for non-technical audiences.
• Experience collaborating with cross-functional teams, including product, engineering, and training teams.
• Familiarity with learning management systems and documentation standards.
• Proficiency with authoring, video, and AI content generation tools.
• Ability to manage multiple priorities in a fast-paced environment.

Qualification: Ideal Candidate Profile

The ideal candidate is part teacher, part translator, and part technical communicator. They are equally comfortable designing a course, structuring a process guide, or producing an AI-assisted video walkthrough. They balance precision and creativity, leveraging AI responsibly to streamline development while ensuring every piece of content is clear, accurate, and engaging.

About the Role

We are committed to diversity and inclusion at Manhattan. Your true self is always welcome here. Our team members' backgrounds, experiences, and perspectives add to us as a whole and make us unique.

Benefits

At Manhattan, we offer a comprehensive benefits package that includes:

• Comprehensive health insurance plans
• Paid time off and holidays
• Flexible work arrangements
• Professional development opportunities
• Employee resource groups
• Cultural celebrations and interest groups
• Volunteer opportunities

Schedule

Our team works flexible hours to accommodate different lifestyles and preferences.

Pay

Compensation is competitive and commensurate with experience.