Learning Experience Designer

About the role

The Role Are you creative and passionate about translating content into a learning and performance experience? As a Learning Experience Designer on the Charitable Learning team, you are responsible for writing content and designing and developing impactful learning solutions to meet the needs of the business’s skills gap. You will work directly with subject matter experts to build content with your expertise in technical writing, instructional design methodologies, adult learning principles, and ADDIE. We are looking for individuals to join our team in modernizing how associates perform and learn by defining the learner’s experience and exploring technological capabilities that promote growth, scale, and efficiency!

Responsibilities

• Work directly with subject matter experts to build content with your expertise in technical writing, instructional design methodologies, adult learning principles, and ADDIE.
• Design and develop impactful learning solutions to meet the needs of the business’s skills gap.
• Collaborate with peers to build solutions that solve business problems and make an impact on business objectives.
• Identify learning and knowledge gaps and close performance gaps to drive behavioral change.
• Create learner-centric experiences that incorporate sound instructional methodologies with practical application.
• Communicate with clarity and confidence, possessing exceptional written and verbal skills and a proven ability to connect to audiences at all levels, from associates to senior leadership.

Requirements

• Hold a Bachelor’s degree or equivalent and bring at least 5 years of experience in technical writing, instructional design and content development across online, classroom, and virtual learning environments within a corporate setting—preferably in financial services or in non-profits.
• Deep knowledge of adult learning principles enables you to create learner-centric experiences that incorporate sound instructional methodologies with practical application.
• Thrives on collaborating with peers to build solutions that solve business problems and make an impact on business objectives.
• Strong analytical and problem-solving skills enable you to identify learning and knowledge gaps and can close performance gaps to drive behavioral change.
• Proven Instructional Design skills to build learning materials and assess if learners have mastered that content.
• Proven writing skills by creating procedures and collateral to help learners accomplish a task.
• Demonstrated excellent written, grammatical, verbal, and presentation skills.
• Proven presentation skills and are comfortable leading a training session.
• Managed multiple projects concurrently through completion and consistently took initiative.
• Proven the ability to simplify complex concepts or technical tasks and deliver written and instructional materials that are easy to understand and grammatically correct.
• Proven experience using learning authoring tools such as Adobe Creative Cloud, DominKnow, Articulate 360, NovoEd, DominKnow, or similar.
• Proven collaboration skills with Subject Matter Experts and stakeholders to collect content and ensure the final materials are accurate and effective.

Qualifications

• Proven Instructional Design skills to build learning materials and assess if learners have mastered that content.
• Proven writing skills by creating procedures and collateral to help learners accomplish a task.
• Demonstrated excellent written, grammatical, verbal, and presentation skills.
• Proven presentation skills and are comfortable leading a training session.
• Managed multiple projects concurrently through completion and consistently took initiative.
• Proven the ability to simplify complex concepts or technical tasks and deliver written and instructional materials that are easy to understand and grammatically correct.
• Proven experience using learning authoring tools such as Adobe Creative Cloud, DominKnow, Articulate 360, NovoEd, DominKnow, or similar.
• Proven collaboration skills with Subject Matter Experts and stakeholders to collect content and ensure the final materials are accurate and effective.

Skills

• Technical Writing
• Instructional Design Methodologies
• Adult Learning Principles
• ADDIE

Benefits

• Modernize how associates perform and learn by defining the learner’s experience and exploring technological capabilities that promote growth, scale, and efficiency.

Pay

Commensurate with experience.

Schedule

Varies based on project requirements.