Lead Veterinary Receptionist

Key Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Aid in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Orlando Vets Eastwood

While our animal hospital in Eastwood Animal Hospital came under new management in 2019, the level of medicine and service we provide hasn’t changed. We remain a patient and client-centered practice in Orlando where every visitor receives compassionate, personal treatment. Our Veterinarian team is focused on providing outstanding care, customized health plans, and ongoing support to you and your four-legged family members. We want you to understand your pet’s needs fully and feel confident in our ability to help.

Pay

$18.00-$21.00 per hour dependent on skills and experience

Schedule

Monday- Friday 8AM-5:30PM, every other Saturday 8AM-2PM