Lead Switchgear Production Tech

Position Summary

Lead Switchgear Production Tech is responsible for directing work efforts, guiding, monitoring, and leading a team or department. Under the direction of his or her manager, they are responsible for motivating their teammates as well as inspiring positive communication within them so that they can work together toward achieving goals such as production and safety goals.

Job Responsibilities

• Carry out day-to-day tasks and duties as other employees in the department.
• Communicate and collaborate with other team members. Give out work assignments and schedule work as needed or assigned.
• Lead by example, following all department, company, customer, state, and federal laws/procedures.
• Ensure team has necessary equipment and tools to complete tasks; schedule equipment maintenance as required.
• Maybe required to complete specific reports, forms and other information required by department/division. Such as Customer reports, packing slips, proofs of delivery, safety forms (company or Customer related), etc.
• Might be asked to participate in interview process for new team members based on need. Mentor and coach team of technicians; audit performance quality and build training plans for direct reports. Ensure staff is motivated and productive.
• Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner.
• Work with local leadership to ensure continuous improvement strategic business initiatives are implemented and maintained. Report any employee, team, WC, safety, or other concerns to manager.
• Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs.
• Other duties as assigned.

Required Experience and Qualifications

• HS Diploma or GED and a minimum of 5 years related experience.
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Production and field leads: Thorough understanding of heavy industrial, utility, large commercial, renewable energy, and ability to troubleshoot complex business issues.
• Production and warehouse leads: Understand shipping, inventory, site specific procedures and contact.
• Must be able to work safely and adhere to all electrical safety procedures.
• Work may require flexible hours, weekends, and holidays.
• Field Leads: Must be available for out-of-town work.
• Strong communication (written and oral).
• Able to communicate with a variety of individuals and departments.
• Able to meet deadlines and handle multiple tasks.
• Strong oral and written communication skills.
• Able to work with various people throughout the organization.
• Customer Focused. Focus on accuracy and efficiencies.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.