Lead Supervisor and Driver (Road Crew- Employment Services)

About the role

You play a vital, hands-on role in empowering individuals with developmental disabilities to thrive in meaningful, paid work within the community. You provide dynamic instruction, coaching, advocacy, and support that help Members build confidence, skills, and independence on the job.

Responsibilities

• Team Leadership and Group Job Coaching
• Supervises and works alongside a team of five (including three New Horizons Members) to complete assigned litter and debris removal tasks on highway shoulders and rights-of-way
• Orients members to the specific work setting and conditions, including hazards associated with highway work
• Develops and manages a daily work schedule to ensure all job duties are completed efficiently and meet CalTrans contractual requirements
• Provides ongoing training and coaching to members to ensure job duties are completed to employer (CalTrans) expectations, including the ability to meet the daily/weekly quota for litter pickup
• Teaches and reinforces appropriate workplace behavior, attitudes, and safe work practices specific to a highly visible, outdoor setting
• Affords assistance to Members in developing positive and effective working relationships within the team
• Safety & Contract Management
• Acts as the team leader for safety; conducts mandatory daily safety briefings, ensuring all team members are fully aware of and comply with proper safety protocols, including the use of personal protective equipment (PPE), high-visibility clothing, and traffic control procedures
• Conducts agency safety drills at work locations as directed by NH Training and Safety Manager
• Completes Special Incident Reports (SIRs) for supervisor review for incidents involving Crew Members at work sites
• Ensures the team is focused, productive, and maintains the required pace to meet all production quotas set forth in the CalTrans contract
• Other Duties and Responsibilities
• Attends meetings and trainings as directed by Regional or Employment Services Manager
• Steps in to perform duties of Crew Members on occasion or as-needed basis to ensure safety of the crew and fulfilment of contractual obligations
• Fills other job coaching or driving shifts as assigned to maintain 40 hours/week full-time status
• Supports the Agency's mission and partners with others to accomplish the mission
• Maintains the highest professional and ethical standards at all times
• Performs other duties as assigned
• Supervisory Responsibilities
• Directly supervises assigned personnel, including but not limited to Crew Members (both with and without disabilities), work-site Job Coaches, and Team Assistants
• Carries out supervisory responsibilities in accordance with the agency's policies and applicable laws
• Interviews and trains employees
• Plans, assigns, and directs work
• Applies performance evaluations
• Addresses and resolves personnel issues

Qualifications/Experience

• High School Diploma or equivalent
• Willingness and ability to work on the side of a highway (right-of-way) in various weather conditions and at various locations
• A strong, demonstrated commitment to safety protocols and procedures is mandatory
• Experience with special needs/developmental disabilities (preferred)
• At least 21 years of age
• Driver's License required for 3+ years with a clean driving record
• Qualified and certified to drive an 8-passenger van or similar transport vehicle
• Authorized to work in the United States
• Ability to work flexible schedule based on program need and adjusted per CalTrans schedule
• Prior experience in a supervisory, lead, or coordinator role is a plus
• Knowledge of best practices in supporting individuals with I/DD in employment and independent living
• Proficiency with standard office software (e.g., Microsoft Office Suite) and ability to become proficient with agency applications including but not limited to Synerion, Knack, Angus, Whiparound, and other electronic applications in fulfillment of job responsibilities

Key Competencies

• Strong organizational, data entry, communication, and problem-solving skills
• Ability to work independently, prioritize tasks, and maintain confidentiality
• Analytical skills for evaluating program effectiveness
• Empathy and cultural sensitivity

Language Skills

• Ability to read, write, and interpret documents in English
• Ability to effectively present information and respond to questions in English to individuals and to groups of Members, customers, staff and agency management
• Bilingual in Spanish and/or other language abilities is preferred

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and see, talk, hear and smell
• The employee frequently is required to stoop, kneel, couch, or crawl
• The employee is occasionally required to sit and climb or balance
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
• Must also be able to work outdoors in varying weather conditions

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K Matching
• Vacation Hours
• Paid Sick Leave
• Holiday Pay
• Discounts Program
• FSA
• And more...