Supervisor, On-Road Operations

Job Overview

The On-Road Operations Supervisor is responsible for providing front-line supervision and leadership to the on-road driver and support teams as it relates to the PACE program. The position will maintain customer and client satisfaction by ensuring that transportation and related services are delivered safely, timely, and consistently coordinated.

Minimum Requirements

• Minimum of 2 years of experience in managing, supervising, and/or training and on-road work experience required.
• Experience developing on-road driver training programs and/or manuals.
• Experience with monitoring radio communications, surveillance equipment (i.e. video, GPS, etc.), radio call signs, noting areas of needed improvement, and coaching staff on techniques.
• Experience with customer service training.
• Class A or B (with P endorsement for multiple passengers) driver’s license required, with no points preferred.
• Bilingual capability is required (English/Spanish).

Compensation

$77,667.20 - $97,073.60 annually

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance