Supervisor, Road Maintenance

Who We Are

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

• Investment in personal and professional development opportunities
• Competitive pay and benefits including medical, dental, vision, life insurance, accidental death/dismemberment, health savings accounts, flexible savings accounts, company paid holidays, paid time off, 401k with employer matching contribution, employee stock purchase plan, paid parental leave, short term incentive program, employee assistance program, pet insurance

What You’ll Do

• Direct and coordinate day-to-day execution of over-the-road maintenance requirements
• Manage the trailer wreck and sale process
• Oversee the truck and trailer wreck process for all assets
• Understand and implement standards and requirements specific to each asset type
• Coordinate with various departments within U.S. Xpress to streamline and mitigate issues and concerns
• Make financial decisions on assets based on declared value versus repair costs
• Track and update the trailer master sale log within SharePoint
• Develop a clear and concise understanding of SOX compliance as it pertains to the trailer sale process
• Audit all processes associated with truck and trailer wrecks and sales and provide recommendations for improvement to upper management
• Measure efficiency and effectiveness of all vendors associated with asset wrecks or sales
• Review Road Call Center (RCC) issues and work orders daily to ensure departmental policies and procedures are followed
• Review data entry for consistency, accuracy and integrity
• Review and approve vendor expenses
• Review lease and owner-operator charges to ensure correct billing and timely closure of any open work orders
• Coordinate with Fleet Operations and Asset Management Teams to improve equipment utilization
• Assist with implementation of cost control measures by reporting discrepancies to upper management
• Evaluate departmental policies and procedures to identify issues and areas for improvement, providing recommendations to upper management
• Oversee Road Maintenance Agents' execution of their daily duties and responsibilities
• Assist agents with day-to-day decision making
• Assist upper management with personnel utilization through scheduling and staffing for sufficient coverage
• Evaluate agent performance by identifying opportunities for coaching and development and addressing disciplinary issues
• Perform other duties as assigned

Education & Experience

• Associate’s degree in related field or equivalent experience required
• Equivalent years of experience are defined as one year of professional experience for each year of college requested
• 3-5 years of experience in the maintenance trucking industry or related field
• Supervisory experience required

Skills & Certifications

• Ability to operate and lead effectively in a fast-paced environment
• Ability to make strategic decisions
• Communication skills
• Negotiation skills
• Critical thinking skills
• Organizational skills
• Problem-solving skills
• Computer skills including Outlook, Microsoft Office Suite
• Computer skills in AS400 and company specific applications preferred
• Supervisory Responsibility: May supervise a small to medium-sized team ranging from 5 – 25 Agents