Lead setter / Administrative Assistant

Overall Responsibilities

• Greet customers warmly and ascertain problem or reason for calling.
• Verify and maintain customer records by updating account information.
• Effectively educate consumers about the company and its products.
• Interact with all levels of employees, clients, and customers.
• Resolve potential questions and suggest resolutions.
• Prioritize and complete multiple tasks in a professional and timely manner.
• Support the team by working with them on various office functions.

Qualifications

• Likable personality and conversationalist.
• Well-spoken, upbeat, determined, and diligent.
• Able to present a friendly and sincere attitude towards assisting customers.
• Possess integrity, be quality-focused, and able to problem-solve.
• Active listening skills, detailed orientation, and sales-driven.

Job Duties

• Answer phones in a friendly and warm manner.
• Assist with preparing estimates and proposals.
• Work remotely.
• Support other office functions such as A/R and A/P, filing, etc.

Experience

• Microsoft Office: 1 year (Preferred).

Work Location

In person.

Supplemental Pay Types

• Bonus pay.

Pay

$18.00 per hour.

Schedule

8 hour shift Monday to Friday.