Lead Road Supervisor - Fixed Route

Transdev in Colorado Springs, Colorado is hiring a Lead Road Supervisor for Fixed Route operations. This role oversees Fixed Route Supervisors and Operators, focusing on safety and customer service.

About Transdev

Transdev partners with cities, counties, airports, companies, and universities across the U.S. to operate transportation systems, maintain fleets, and deliver mobility solutions. With a team of 32,000 employees across 400 locations and over 17,000 vehicles, Transdev is a global leader in mobility, operating in 19 countries.

Responsibilities

• Provide oversight for Radio, Operations, Dispatch, Terminal, and Road Supervisor functions.
• Monitor road service and trip performance measures, including route start times, on-time performance, and incidents.
• Assign and communicate job requirements and responsibilities to Operators and Fixed Route Supervisors.
• Handle day-to-day scheduling, counseling, and evaluation reports.
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports and safety violation documents.
• Manage vehicle operator emergency situations and escalated calls.
• Supervise staff on weekends and evenings.
• Manage department reports and communication tools.
• Respond to customer questions and concerns about no-shows, cancellations, and missed trips.
• Host driver training and safety courses.
• Assist the Safety Manager with DOT compliance regarding drug testing and recordkeeping.
• Support training for new employees.
• Drive routes periodically.
• Perform other duties as required.

Requirements

• High school diploma or GED equivalent.
• Valid Commercial Driver’s License with Passenger Endorsement.
• Minimum of 2-3 years of transit supervisory experience preferred.
• Strong verbal and written communication skills, along with interpersonal skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Ability to work shifts or flexible schedules as needed.
• Subject to DOT drug testing and physical, if applicable. DOT Regulation 49 CFR Part 40 prohibits the use of Schedule I drugs, including cannabis, for any reason.
• Must be eligible to work in the United States without requiring sponsorship now or in the future.
• Must successfully pass a pre-employment drug screen.

Skills

• Supervisory and leadership experience in transit operations.
• Ability to manage emergency situations and customer escalations.
• Proficiency in accident investigation and report preparation.
• Experience with scheduling, training, and employee evaluations.

Benefits

• Competitive compensation: $29.00 - $36.00 per hour.
• Vacation: Minimum of two weeks.
• Sick days: 6 days.
• Holidays: 12 days (8 standard and 4 floating).
• 401(k) retirement plan.
• Medical, dental, and vision insurance.
• Life insurance and short-term disability.
• Voluntary long-term disability.

Schedule

• Friday/Saturday/Sunday: 4:30 AM - 12:30 AM.
• Monday-Thursday: 4:30 AM - 10:30 PM.
• Schedule may be irregular and vary as needed.

Fleet Information

Our fleet consists of various vehicle sizes, and all drivers must be able to operate each size.

Physical Requirements

• Work outside in varying temperature, weather, and humidity conditions; 100% of the job is performed outside, often alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances on sloped, slippery, or uneven surfaces.
• Push and pull objects up to 50 pounds occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance.
• Occasionally bend, kneel, or crouch to access files or equipment stored at ground level.
• Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws.