Lead Rental Operations

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

As the Retail/Rental Lead of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort.

• Overseeing all aspects of all retail/rental operations.
• Manages through uncertainty and change positively
• Manages a team of up to 50 frontline staff and leadership team of 5-6
• Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service
• Day To Day Task Will Often Include:
• Providing consistent and direct feedback, coaching and guidance to team members
• Driving professional development in yourself as well as others
• Designing, executing and tracking training plan for associates starting with their first day
• Ensuring department and staff have all necessary supplies
• Making sure the department is aligned with initiatives
• Creating operational plans for special events, groups, and holidays
• Identifying sales opportunities and create plans accordingly

Job Requirements

• Minimum 2 years leadership experience - required
• 2 years in retail/rental experience - preferred
• 2 years resort experience in a management role
• Knowledge and passion for snowsports
• Bachelor’s Degree - preferred

Pay

The expected pay range is $23.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Hiring Information

• Hiring for our seasonal positions occurs on a rolling basis.
• Applications will be accepted until December 15th or until the positions are filled (whichever is first).