Lead Rental Operations

Job Responsibilities

• Overseeing all aspects of all retail/rental operations.
• Manages through uncertainty and change positively.
• Manages a team of up to 50 frontline staff and leadership team of 5-6.
• Maintains a strong culture of guest service.
• Provides consistent and direct feedback, coaching and guidance to team members.
• Drives professional development in yourself as well as others.
• Designs, executes and tracks training plan for associates starting with their first day.
• Ensures department and staff have all necessary supplies.
• Meets with other departments and committees to ensure department is aligned with initiatives.
• Creates operational plans for special events, groups, and holidays.
• Identifies sales opportunities and create plans accordingly.

Job Requirements

• Minimum 2 years leadership experience - required
• 2 years in retail/rental experience - preferred
• 2 years resort experience in a management role
• Knowledge and passion for snowsports
• Bachelor’s Degree - preferred

Pay

The expected pay range is $23.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Benefits

• Starting Wage: $23.00/hr - $29.22/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes