Lead Rental Operations

Job Summary

The Rental Supervisor manages the overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.

Job Responsibilities

• Overseeing all aspects of all retail/rental operations.
• Manages through uncertainty and change positively.
• Manages a team of up to 50 staff and leadership team of 5-6.
• Provides an important piece of our guests' experience of a lifetime while in our resort by maintaining a strong culture of guest service.
• Day To Day Task Will Often Include:
• Providing consistent and direct feedback, coaching and guidance to team members.
• Driving professional development in yourself as well as others.
• Designing, executing and tracking training plan for associates starting with their first day.
• Ensuring department and staff have all necessary supplies.
• Making sure the department and staff are aligned with initiatives.
• Creating operational plans for special events, groups, and holidays.
• Identifying sales opportunities and create plans accordingly.
• Administrative duties:
• Managing retail inventory, rental inventory, and supplies with cost management in mind.
• Hiring staff and processing payroll through a digital platform.

Job Specifications

• Starting Wage: $23.00/hr - $29.22/hr.
• Employment Type: Year Round.
• Shift Type: Full Time.
• hours available.
• Minimum Age: At least 18 years of age.
• Housing Availability: No.

Job Benefits

• Ski/Mountain Perks!
• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• MORE employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.
• Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours).
• Free ski passes for dependents.
• Critical Illness and Accident plans.