Lead Platform Engineer

About the role

At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team.

Responsibilities

• Provide prompt and effective technical support to users, troubleshooting issues and answering questions
• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems
• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed
• Develop and maintain clear documentation and training materials for users
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
• Monitor platform support Slack channels and address customer questions and issues
• Work closely with the Architecture team to align the platforms to latest architecture and configuration
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms
• Work with product owners to understand desired application capabilities and testing scenarios
• Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Directly and indirectly lead a teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One
• Utilize scripting languages like Python, Bash, and others. Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services
• Attack complex business opportunities by working with LOB stakeholders, leadership and your teams
• Collaborate on bigger initiatives to represent their impacts on your platforms and guide decision makers

Requirements

• High School Diploma, GED, or equivalent certification
• At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
• At least 4 years of experience with AWS
• At least 2 years of team leadership experience
• At least 2 years of experience administering Google Workspace

Preferred Qualifications

• 5+ years of experience with AWS
• 2+ years of experience in Agile practices

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

Salaries for Lead Platform Engineer positions vary by location. Please refer to the respective location details for the minimum and maximum full-time annual salaries.

Schedule

The role is expected to accept applications for a minimum of 5 business days. No agencies please.