Lead Platform Engineer

Essential Duties & Responsibilities

• Be the main liaison with software vendor(s) for systems utilized by a particular line of business
• Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business
• Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation
• Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third party software solutions
• If working on an agile team, work closely with product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs
• Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
• Implement and maintain new features and capabilities while continuously improving the quality of our technical
• Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them
• Contribute to a culture of continuous improvement
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
• Keep up with technology trends and innovations in your field(s) of practice
• Provide operational support and troubleshooting for your team’s products and services
• Coach, mentor, and train for new or less experienced team members

Supervisory Responsibilities

None.

Minimum Knowledge, Skills & Abilities Required

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
• Six+ years of engineering or other IT work experience relevant to the position
• Strong problem-solving and communication skills
• Willingness to work in a highly-collaborative environment
• Strong understanding and significant experience with modern software development practices, tools, and/or hardware technologies
• Expertise in one or more technical and/or functional domains relevant to the position
• Experience designing, implementing, and supporting complex technical solutions