Lead Patient Service Specialist-Urogynecology

About the role

The Lead Patient Service Specialist role ensures patient scheduling and referral needs are met and assists with day-to-day routine issues. The Lead Patient Service Specialist also ensures communications of policies and procedures are communicated to the rest of the staff and acts as a coach/mentor for administrative care team members.

Responsibilities

• Ensures patient scheduling and referral needs are met
• Affords assistance with day-to-day routine issues
• Communicates policies and procedures to the rest of the staff
• Acts as a coach/mentor for administrative care team members

Requirements

Required Minimum Knowledge, Skills, And Abilities (KSAs):

• Education: High school diploma or GED preferred.
• Experience: Six months of MaineHealth Patient Service Specialist experience required.

Qualifications

N/A

Skills

Proficient computer skills.

Benefits

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Pay

N/A

Schedule

N/A

Additional Information

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact karla.medina@mainehealth.org.