Lead Patient Account Registrar

Overview

Shifts Available: Days
Employment Type: Full Time
Hours: 8-hour shifts
Location: Harlingen Medical Center - Harlingen, TX

Responsibilities

• Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in
• Enter and verify patient information, insurance details, and required documentation with accuracy
• Troubleshoot complex registration, insurance eligibility, and authorization issues
• Train new staff, help with scheduling, and maintain strong customer service standards
• Coordinate with clinical teams and billing to resolve account issues and support compliance and quality

Qualifications

• High School Diploma or equivalent required
• Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred
• Exceptional interpersonal & organizational skills
• Demonstrated leadership and management abilities
• Extremely high degree of attention to detail
• Good written and verbal communication skills
• Ability to prioritize
• Good analytical & problem solving skills
• Proficiency in Microsoft Word and Excel
• Ability to effectively manage multiple demands and function well under pressure

Benefits

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/