Lead Patient Account Registrar - Admitting

About the role

We are seeking a Lead Associate in Patient Access to ensure efficient patient flow, accurate registration, and optimal patient collections.

Responsibilities

• Supervise staff and coordinate break times
• Manage volume fluctuations
• Serve as a resource on policies and procedures
• Demonstrate exceptional customer service, professionalism, and leadership qualities
• Ensure compliance with department duties
• Promote a positive work environment

Requirements

• High School Diploma or equivalent
• Certified Healthcare Access Associate (preferred)
• Extensive knowledge of Patient Access
• Leadership experience
• Proficiency in Microsoft Word and Excel
• Ability to prioritize, analyze, solve problems, and work under pressure

Skills

• Customer service excellence
• Team coordination and supervision
• Policy adherence and compliance
• Effective communication and organizational skills

Benefits

• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional growth