Lead Office Service Associate

About the role

We are looking for a dependable Office Service Associate to support daily office services operations in California. This Long-term Contract position is ideal for someone who excels in document handling, mail distribution, and front-line administrative support within a fast-paced environment. The person in this role will help keep office workflows organized by managing scanning tasks, coordinating mailroom activities, and providing detail-focused phone coverage. Success in this position requires strong attention to detail, consistent follow-through, and the ability to balance multiple service-related responsibilities throughout the day. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Responsibilities

• Oversee high-volume document scanning activities and confirm that files are processed accurately and efficiently.
• Handle incoming and outgoing mail, including sorting, distributing, and preparing items for delivery or shipment.
• Maintain organized digital and physical document workflows to support smooth day-to-day office operations.
• Provide courteous assistance by managing calls through a multi-line phone system and directing inquiries appropriately.
• Monitor office service requests and prioritize tasks to meet operational deadlines and service expectations.
• Review scanned materials for quality, completeness, and proper indexing before final distribution or storage.
• Support general copy and records-related functions to ensure documents are accessible and handled securely.

Qualifications

• Experience performing document scanning and working with high-volume records or imaging tasks.
• Familiarity with mailroom operations, including mail sorting, distribution, and shipment preparation.
• Ability to operate a multi-line phone system while maintaining a detail-oriented and helpful demeanor.
• Strong organizational skills with close attention to detail and accuracy in document handling.
• Capacity to manage multiple responsibilities at once in a busy office setting.
• Clear communication skills and a customer-focused approach when assisting internal or external contacts.
• Dependable work habits and the ability to follow established office procedures consistently.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.