Lead Office Services Associate

Key Responsibilities

• Lead, support, and guide a team of 3 across office services functions
• Monitor time and attendance using Paychex Flex
• Ensure team members maintain professional appearance and adhere to dress code standards
• Partner with recruitment and management on hiring and onboarding efforts
• Serve as the primary liaison between client leadership and the onsite team
• Delegate tasks and provide direction to ensure consistent service delivery
• Oversee daily mailroom operations, ensuring accuracy and efficiency
• Manage incoming and outgoing packages, maintaining detailed logs
• Process incoming USPS mail in compliance with internal procedures, including logging, scanning, and distribution
• Deliver weekly USPS compliance reports to client leadership
• Manage ordering and organization of pantry, coffee, and breakroom supplies
• Maintain appropriate inventory levels and monitor expiration dates
• Ensure all supplies are well-stocked, organized, and presentation-ready
• Provide backup support for reception and office services as needed
• Afford assistance with workspace setup, including desk preparation for new hires and clean-up for departures
• Support internal office moves and workspace transitions
• Create and manage work orders for office equipment and maintenance needs
• Coordinate with vendors, track progress, and ensure timely resolution of issues
• Partner with facilities and CRES teams to address access and keycard issues
• Support conference room setup and breakdown as needed
• Afford assistance with general office organization and readiness to ensure a professional environment

Requirements

Experience in office services, hospitality, or workplace operations

Strong organizational skills with attention to detail

Ability to multitask and manage competing priorities

Professional communication and leadership skills

Comfort working in a fast-paced, client-facing environment

Qualifications

High school diploma or equivalent

Minimum of 2 years of relevant experience in office services, hospitality, or workplace operations

Experience with time and attendance systems such as Paychex Flex

Experience with USPS mail processing and compliance procedures

Experience with inventory management and supply organization

Experience with office equipment maintenance and coordination with vendors

Experience with conference room setup and breakdown

Experience with office organization and readiness

Skills

Leadership and team management

Time and attendance monitoring

Mailroom and logistics management

Facilities and vendor coordination

Meeting and office coordination

Office services and hospitality support

Benefits

Opensity Solutions provides a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

Pay

$22.50/hour

Schedule

Monday–Friday, 8:00 AM–5:00 PM (NO Evening or weekends)

Opensity Solutions is an Equal Opportunity Employer.