Lead Office Services Associate

About the role

Opensity Solutions seeks a professional and customer service-focused Lead Office Services Associate to join the team at our law firm client's Coral Gables office. This role provides various administrative support including copy, print, mail, hospitality, facilities, and receptionist services.

Responsibilities

• Assist with all office services, facilities, IT, and hospitality-related tasks.
• Daily tasks may include: Mail sorting, scanning, and delivering. Applying postage to mail. Setting up courier runs. Printing/copying/binding/scanning of documents. Invoice processing. Placing food orders for meetings. Coordinating office events/lunches. Resetting Conference rooms after use. Monitoring, restocking, and ordering supplies. Records handling. Communicating with landlord/building facilities requests. Covering Reception desk and greeting visitors. Answering & transferring incoming calls. Monitoring conference room scheduler to prep for upcoming meetings.
• IT Support (Assign laptops, troubleshoot issues, AV support, image desktops (training is provided)).

Requirements/Experience/ Education

• High School Diploma; College degree preferred but not required.
• Bi-lingual, English and Spanish.
• 2-3 years of experience in a professional legal environment.
• Ability to understand client inquiries and provide effective responses.
• Experience in using Microsoft Office products and applications.
• Understanding the importance of delivering added value to clients.
• Team player who can keep a positive attitude, motivate peers, and build relationships.
• Maintaining confidentiality and security of any client information.
• Pleasant and cheerful disposition at all times.
• Able to lift or move 40 lbs. or greater.
• Able to walk, bend, kneel, stand or sit for an extended period of time.

Compensation and Benefits

The Compensation range for this role is $25.00 to $30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications. All eligible employees receive access to a comprehensive benefits package, including: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, Paid Time Off (PTO).

Qualifications

• Clients first mentality.
• Accuracy and attention to detail.
• Detail oriented with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing.
• Solid decision-making skills within the scope of the position.
• Meeting deadlines and working under pressure.
• Good verbal and written communication skills.
• Using technology.
• Prioritizing, flexibility, adaptability.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.