Lead, Merchandise Special Projects

Job Responsibilities

• Serve as the centralized owner for all special merchandise initiatives ensuring alignment with strategic objectives, brand standards, and stakeholder needs.
• Own end-to-end execution of special requests, from concept through delivery, ensuring a high standard of quality and consistency.
• Serve as the primary point of intake and ownership for all special and internal requests, including employee gifts, leadership and partner gifting, and custom merchandise projects.
• Intake, track, prioritize, and manage multiple concurrent requests using Wrike or similar project management tools.
• Ensure requests are reviewed, approved, and aligned to purpose, scope, and budget prior to execution.
• Own vendor and supplier communications for new item development, sourcing, pricing, and production.
• Cooky with internal teams to pull, reserve, and deliver inventory items as needed.
• Develop and manage timelines across multiple requests; proactively identify and escalate risks or conflicts.
• Ensure accuracy, consistency, and attention to detail across all deliverables.
• Maintain documentation and historical records for repeatable programs and future reference.
• Partner cross-functionally with Human Resources, Business Affairs, Club & Hospitality, Planning & Operations, Finance & IT, Tournament teams, and Leadership to support strategic initiatives and ensure successful execution and launch of projects.
• Support continuous improvement by identifying opportunities to streamline processes and improve efficiency.
• Uphold brand standards, service expectations, and organizational values across all projects.
• Uses best practices and knowledge of internal or external business processes to improve products or services.
• Supports Tournament week preparation through varies activities.

Qualifications

• Technical knowledge of fabrics, trims, and garment construction.
• Excellent attention to detail, time management, and communication skills.
• Collaborative, solutions-oriented, and able to execute multiple priorities.
• Proven international sourcing experience and market awareness.
• Computer skills to include Microsoft Office programs, as well as back-office inventory control software.
• Demonstrated proficiency with ADOBE Creative Suite, including Illustrator and Photoshop.
• Self-motivated and able to take the lead on projects while anticipating the needs of the team.
• Ability to translate relevant consumer trends into Masters merchandise that will resonate to our patrons.
• Knowledge of textiles and materials and the properties associated with the use and care.
• Two (2) to four (4) years of product development experience, preferably in apparel or accessories required.
• Bachelor’s degree in Product Development, Design or related field Required.

Physical Demands

• Acceptable level of hearing and vision to perform job duties.
• Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
• Required to sit for long periods, sometimes for several hours at a time, and use their hands and fingers to operate a computer.