Lead Medical Assistant (Chesapeake Specialty Care)
About the Role
The Lead Medical Assistant supports providers and oversees the daily workflow of the medical assistant team to ensure efficient, high-quality patient care. This role combines advanced clinical and administrative responsibilities with team leadership, training, quality oversight, and operational support. The Lead Medical Assistant serves as a resource for staff, promotes workflow consistency, and helps maintain an excellent patient experience.
Responsibilities
- Escort patients to exam rooms and perform accurate patient intake, including vital signs and medical histories (HPI, medications, surgical history, allergies).
- Prepare patients for examinations and assist providers during visits and procedures.
- Assist with ENT procedures under physician supervision, including ear tube placement, nasal cauterization, biopsies, inner ear injections, and in-office sinus procedures.
- Provide patients with discharge instructions, medications, and educational materials.
- Respond to patient messages, manage patient portal communications, and assist with appointment scheduling.
- Maintain cleanliness and organization of exam rooms, equipment, and clinical work areas.
Qualifications
- High school diploma or equivalent required; medical assistant certification preferred.
- Minimum three (3) years of experience in a medical office or clinical setting preferred.
- ENT experience strongly preferred.
- Previous leadership, preceptor, or lead experience preferred.
- Familiarity with EMR systems and patient communication tools.
- Basic understanding of medical terminology and clinical workflows.
Pay
The referenced base salary range represents the low and high end of Specialty Care Networks’ salary range for this position. Exact salary will depend on factors including geographical location, skills, work experience, market conditions, internal equity, responsibility, and qualifications.
Benefits
Specialty Care Network offers a total rewards package that supports employees’ life, career, and retirement.