LEAD MEDICAL ASSISTANT

Responsibilities

This position is responsible for performing a wide variety of patient care duties which include assisting in examination and treatment of patients under the direction of a physician.

• Interviewing patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), venipuncture and procedure as directed by the physician within the scope of practice in the State.
• Documentation is recorded in the Electronic Medical Record in accordance with SMPA guideline.
• Prepares treatment rooms for examination of patients.
• Assists in covering the front desk as required.

Essential Job Duties

Team Responsibilities

• Participates in decision-making and process improvement.
• Communicates effectively within and beyond assigned team.
• Focuses on the problem or issue, not the person.
• Assist with daily clerical operations, including answering multi-phone lines and making copies of documents as necessary.
• Accurately files patient charts; including scanning documents into files as necessary.
• Schedules patient appointments as necessary, return visits and Specialists.
• Other duties as assigned.

Clinical Responsibilities

• Ensures that patient rooms, nursing station and storage rooms are kept stocked, clean, manages product expiration date; ensures all equipment is kept clean according to infection prevention standards.
• Distributes referrals as necessary to physicians and insurance companies; keep proper documentation of referral requests/responses in patient charts.
• Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
• Phone/faxing patient prescriptions as necessary.
• Schedules Diagnostic Imaging studies BMDs dietician appointments, cardiology testing, and radiology testing for patients, and completes all appropriate paperwork.
• Contacts patients with lab results and sends letters to patients as necessary.
• Accurately performs clinical duties to include triaging patients, checking patient vitals, administering injections and venipunctures, and prepping patients for physician exam.
• Accurately performs a variety of clinical testing, including EKG, PFT, PAP, CLIA waived lab tests, ear irrigations, 02 sats, vision/color charts, and urinalysis/hemocult tests according to physician orders:
  • Maintains QC logs per CLIA guidelines.
  • Labels patient specimens and completes lab slips accurately; separates lab slips monthly.
• Thoroughly and accurately complete patient information forms prior to physician meeting with patient; assist physician with chart as necessary.
• Adheres to SMPA Safety and Quality guidelines.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant certificate required or must obtain certification within six (6) months of employment.
• Current BLS/CPR certification required.

Work Experience

• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process (according to clinic protocol).

Knowledge

• General medical office procedures.
• Understand end of day cash balancing and charge reconciliation process (according to clinic protocol).

Skills

• Proficiency in basic computer programs and operating systems, such as Microsoft Office.
• Excellent communication, organizational and interpersonal skills.
• Bilingual in English and Spanish preferred.

Abilities

• Must be able to perform courteously and professionally in all interactions.
• Must be able to handle emergency or crisis situations.
• Must be able to see with corrective eye wear.
• Must be able to hear clearly with assistance.

Equipment Operated

• Office equipment such as fax machine, copier and telephone system.
• EKG machine, other patient care testing.

Work Environment

• Works in a well-lighted, OSHA Standard environment.
• May be exposed to infectious and contagious diseases.
• May be in contact with patients under a wide variety of circumstances.
• Occasionally subject to irregular hours.
• May be required to wear personal protective equipment as necessary.

Mental/Physical Requirements

• Must be able to handle emergency or crisis situations.
• Must be able to see with corrective eye wear.
• Must be able to hear clearly with assistance.