Lead LPS - Mobile Crisis Outreach Program Beaumont

JOB SUMMARY

The 988 mental health crisis hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in-person support. The Mobile Crisis Outreach Program will respond out to the community to provide timely support including crisis stabilization, safety planning, assessment for danger to self/others, and gravely disabled write 5150 holds as needed and provide follow up support.

Lead LPS (LPT/CADC II/III) RESPONSIBILITIES

• Provide support and leadership to the Mobile Crisis Outreach Program.
• Work in close partnership with the 988-call center, Riverside / Los Angeles County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies.
• Directly coach and guide other LPS and PSS within the program.
• Implement best practices consistent with policies and the agency’s treatment philosophy.
• Administer administrative and leadership functions to members of the Mobile Crisis Outreach Program.
• Available for consultation during and following crisis calls and to fill in when backup is needed in the field.
• Mentor, lead identified crisis staff, be on-call, and represent the Mobile Crisis Outreach Program to external stakeholders and community resources.
• Provide leadership, teaching, and training.

Job Qualifications

• Must be Licensed Psychiatric Technician or CADC II / III in the State of California.
• Must have a minimum of 1 year of management experience preferred.
• Must be LPS certified or LPS eligible.
• One year post licensure with related supervisory experience and advanced LPS knowledge of best practices.
• Excellent consumer de-escalation skills.
• Excellent written and oral communication skills, creativity, flexibility, time management, and organizational skills.
• Able to manage and work through conflict in a calm manner.
• Able to be an effective listener.
• Maintains all required licenses and certifications.
• Ability to manage and work through conflict in a calm manner.
• Ability to be an effective listener.
• Maintains all required licenses and certifications.
• Driving is an essential function of this position.

PHYSICAL DEMANDS

• The ability to physically manage and/or de-escalate consumers/residents.
• Frequent driving to various work site locations.
• Frequent/continuous sitting with occasional, intermittent standing/walking.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
• Occasional/intermittent reaching at or above shoulder level.
• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
• Requires physical presence in the office during standard business hours.
• Ability to operate a motor vehicle.