Lead Legal Ops Program Manager - eDiscovery

About the role

You will report directly to our Senior Director, Legal Operations and will work out of our Charlotte, NC location on a Hybrid work schedule.

Responsibilities

• Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
• Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
• Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
• Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
• Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements
• Manage/administer preservation-in-place within Microsoft 365/Purview as required
• Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel
• Administer eDiscovery tools (e.g., Relativity One, legal hold, case management): workspace/setup support, access provisioning, imports/exports, troubleshooting, and user guidance
• Cook up with internal teams (Legal, Compliance, IT, InfoSec, HR) and service providers to complete tasks on schedule; confirm deliverables and resolve exceptions
• Manage activities relating to status reports and core metrics (volume, cycle time, hold compliance, vendor activity/spend) and escalate risks/issues as needed

Qualifications

• Working knowledge of EDRM and defensible eDiscovery practices
• Hands-on experience with legal hold tools, Microsoft Purview eDiscovery and Relativity
• Familiarity with processing/ECA concepts and common workflows (including analytics/TAR basics)
• Experience performing forensic collections of Microsoft 365 data and other enterprise data sources (cloud, on-prem, and endpoints)
• Clear communication and project management skills to run multiple matters under deadlines

Benefits

The benefits package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.