Lead IT Systems Engineer

About the role

For our client, we are seeking a Lead IT Systems Engineer to join the team of a leader in the Technical Services space. This role will own the company’s corporate IT environment and help shape a modern, scalable employee technology experience. You will lead efforts to improve service delivery, strengthen identity and access management practices, and build more efficient, automated IT workflows. The position partners closely with teams across the organization to support business priorities, operational continuity, and a strong internal support model. Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Own and manage the company’s corporate IT environment and technology experience
• Assess current systems to close gaps and create a proactive IT operating model
• Lead modernization and automation of workflows and self-service capabilities
• Enhance lifecycle management for onboarding, offboarding, and equipment tracking
• Establish documentation, metrics, and service expectations for employee support
• Serve as an escalation point for complex technical challenges and resolutions
• Collaborate with various departments to align technology with company priorities
• Shape the long-term vision for the IT roadmap and vendor partnerships

Qualifications

• 10+ years of progressive IT experience in corporate IT or related fields
• Experience in high-growth SaaS environments, adapting systems as needs evolve
• Strong expertise in identity/access management and IT service delivery
• Ability to act as both a hands-on technical leader and mentor
• Demonstrated success in leading IT initiatives from start to finish
• Experience in building standards and automation for IT processes
• Strong business acumen with knowledge of security and compliance

Benefits

• 401(k) match plus comprehensive dental, medical, vision, and life insurance
• Flexible vacation policy for personal well-being
• Fully remote work with a monthly work-from-home stipend
• Family planning resources and specialized support programs
• Equity opportunities for employees to grow with the company
• Learning and development programs to explore relevant market businesses

Pay

Compensation: $136,000 – $160,000 annually