Lead Host - Karbach Brew Pub

Position Overview

Karbach Brewing Company is seeking a dynamic and hospitality-driven Lead Host to join the team at Karbach Restaurant & Patio. As the Lead Host, you will be the face of our restaurant and the quarterback of the front door. Your role involves setting the tone for every guest experience, from greeting and seating guests to managing the flow of the dining room and ensuring smooth communication between the front-of-house team.

Key Responsibilities

• Guest Experience

• Create a welcoming, organized, and engaging first impression
• Guide guests through seating options across the restaurant and patio
• Handle guest questions, concerns, and special requests with confidence
• Floor Management
• Own and manage the waitlist, providing accurate and realistic wait times
• Control the pace of seating to support both service flow and kitchen efficiency
• Maintain awareness of table status, server sections, and overall restaurant volume
• Balance seating to ensure strong, consistent service across all areas
• Leadership & Team Support
• Lead the host stand and set the tone for urgency, hospitality, and professionalism
• Act as the communication hub between hosts, servers, bartenders, and support staff
• Step in to assist with bussing, running food, or guest needs during peak times
• Help resolve guest concerns and partner with management when needed
• Sales & Brand Engagement
• Confidently speak to Karbach’s food menu, craft beers, and retail offerings
• Promote to-go orders, packaged beer, and retail merchandise
• Enhance the guest experience through thoughtful recommendations and brand knowledge
• Operations
• Maintain a clean, organized, and fully stocked host stand
• Answer phones promptly and professionally
• Take and manage to-go orders (phone and in-person)
• Communicate menu updates, limited items, and 86’d products to guests and team members

Qualifications

• Previous host or front-of-house experience required; leadership experience preferred

• Strong communication and organizational skills

• Ability to multitask and stay composed in a high-volume environment

• Positive attitude with a guest-first mindset

• Reliable, punctual, and team-oriented

• Ability to stand and move for extended periods

What We’re Looking For

• A confident leader who takes ownership of the front door and guest flow
• Someone who thrives in a lively, beer-forward restaurant environment
• A team player willing to jump in and support all areas of the operation
• A professional who leads with energy, urgency, and genuine hospitality

Benefits & Perks

• Flexible scheduling

• Employee discounts on food, beer, and retail

• Growth opportunities within Karbach Brewing Company

• Fun, fast-paced, and team-oriented work environment

Privacy Policy

This document outlines the privacy policy for Karbach Brewing Company. It includes information about how we collect, use, store, and protect personal data. It also details our commitment to data security and compliance with relevant laws and regulations.

Terms and Conditions

These terms and conditions apply to the employment agreement between Karbach Brewing Company and its employees. They outline the rights and obligations of both parties, including compensation, benefits, and termination procedures.

EEO Employment

Karbach Brewing Company is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. We do not discriminate against applicants or employees based on these characteristics.

Pay Transparency Policy Statement

We believe in transparency regarding compensation practices. Our pay transparency policy ensures that employees have access to information about salary ranges and other compensation-related matters. It also promotes fairness and equality in the workplace.